Managed IT Services

As organisations grow and the complexities increase, IT requirements often exceed the business expertise and consumer grade solutions are no longer adequete.

Equally the cost overhead of a dedicated internal IT team can be prohibitive.

DMI Tec aims to provide your organisation with industry leading solutions that empower your business to inovate. We have a wide range of services that are competitive and are suited to all business types and sizes.

Outsourcing Benefits

Cost

DMI managed support packages provide your organisation with a fixed monthly cost for all included services so you can manage and forecast costs effectively.

Our packages can be tailored to suit your individual requirement and have the flexibility to scale up or down when required

Time

Delays in resolution of technical issues often disrupts staff productivity. The solutions we implement reduce the occurrance of common frustrating issues. Our user friendly Help Desk together with industry standard SLA’s always ensures quick response times and the shortest resolution times possible

Support Options

Our Managed IT Support services options are varied. We cater for full remote support and provide on site support if you require it. All services are competitive and flexible, providing you with the ability to scale up or down and manage your costs effectively.

Proactive Monitoring

Monitoring Service and System Health comes as part of our Managed Services offering. This proactive approach helps us identify and resolve potentially damaging issues before they can impact the business.